1、為確保飛行和通信系統的正常操作，請您不要使用手提電話/激光唱機/調頻收音機。

　　In order to ensure the normal operation of airplane navigation and communication system,you are kindly requested not to use your callularphone/CD player/FM receiver.

　　2、我們前方有大雷雨，無法穿越。我們決定返回杭州。非常抱歉由此給您帶來的不便。

　　There is a heavy thunderstorm ahead of us.We have no way to pass it.So we have decided to return to Hangzhou.Much to our regret for the inconvenience that may cause you.

　　3、我們馬上要供應飲料了。請放下您的小桌板。

　　Now we’ll be serving drinks.Please pull down your tary table.

　　4、先生，您想要杯香檳嗎?

　　Would you like a glass of champagne,sir?

　　5、您想來點熱/冷飲料嗎?

　　Would you like something hot/cold to drink?

　　6、您是要淡茶還是濃茶?

　　How do you like your tea?Weak or strong?

　　7、咖啡還未沖好，來杯熱茶好嗎?

　　Coffee isn’t ready yet.Would you like to have a cup of hot tea instead?

　　8、您想在飲料里放點冰塊嗎?

　　Would you like some ice in your drink?

　　9、小心燙手!

　　It’s hot!Mind your hand.

　　10、您喜歡直喝威士忌還是加冰塊?

　　Would you like your whisky straight or on the rocks?

　　11、您準備現在用午餐嗎?

　　Are you ready for your lunch now?

　　12、我們馬上給您提供正餐。這是茶單。

　　We’ll soon be serving dinner.Here is the menu.

　　13、您想要吃什么?烤牛肉還是熏火腿?

　　What would you like to have?Roasted beef or smoked ham?

　　14、我們機上配備的餐食既有中式口味也有西式口味。

　　Our meals on board are designed to meet both Chinese and Western tastes.

　　15、我們有多種菜肴供您選擇。

　　We have a selection of dishes for you.

　　16、先生，您還要點別的什么嗎?

　　Would you like more of anything,sir?

　　17、您要什么樣的牛排?嫩點的、適中的、還是老點的?

　　How do you like your steak done? Rare,medium or well-done?

　　18、對不起，魚沒有了。您能換一道菜嗎?我們有雞……您想來點嗎?

　　I’m sorry.There is no more fish left.Can you make a change?We have chicken…Would you like some?

　　19、這是您的小菜，這是您的牛排，請慢用。

　　This is your hors d’oeuvre and this is your steak.Please enjoy your meal.

　　20、對不起，讓您久等了。

　　I’m sorry for keeping you waiting.

　　21、您能喜歡我非常高興。再來點嗎?

　　I’m glad you like them.Would you like to have some more?

　　22、您對這頓飯還滿意吧?

　　How do you like the meal?

　　23、您介意我把這些東西拿走嗎?

　　Would you mind me taking these away?

　　24、您可以就如何提高機上質量給我們提些建議嗎?

　　Could you give us some advice on how to improve our inflight service?

　　25、這是本次航班的紀念品，但愿您能喜歡它。

　　This is our flight souvenir.I hope you’ll like it.